Website Privacy Policy
Introduction
Energy Network Services Ltd is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
This policy sets out how Energy Network Services Ltd (“we”, “our”, “POC”) will treat any personal information which we receive from you via www.energynetworkservices.co.uk (the/our “Website”).
For the purpose of the Data Protection Act 2018 or any replacement legislation including the EU General Data Protection Regulation (together the “Data Protection Legislation”), the data controller is the Energy Network Services Ltd, Poole Hill, Bournemouth, BH2 5QJ.
What information do we collect?
We may collect and process the following types of personal data:
· Identity Data: Name, job title, company name, and similar identifiers.
· Contact Data: Email address, phone number, and physical address.
· Technical Data: IP address, browser type, time zone, and device information.
· Usage Data: Information on how you use our website and services.
Using your personal information
We may use your Personal information collected by us or submitted to us via the Website to:
a. provide you with access to certain parts of the Website;
b. administer the Website;
c. facilitate marketing purposes where you have elected to receive information about our services [by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by email]
d. improve your browsing experience by personalising the Website;
e. enable your use of the services available on the Website;
f. provide third parties with statistical information about our users (this information will not be used to identify any individual user); and
g. deal with enquiries and complaints made by or about you relating to the Website.
If you change your mind about us using your data in the ways described in this policy, please let us know by contacting us using the details set out below and/or [changing your account settings]. You may also opt out of receiving marketing messages from us by following the instructions outlined in the relevant communication.
Sharing your personal data
Except as provided in the privacy policy, we will not provide your information to third parties.
We do not sell any data and we will not transfer your data outside the European Economic Area (EEA).
Your personal data collected via our website will not be shared with third parties except when required by law, regulation, or legal process.
Cookies and Tracking
Our website uses cookies to enhance user experience. You may adjust your browser settings to refuse cookies, though this may limit your ability to use certain features.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, damage, misuse or alteration of your personal information. We will only keep your information for as long as we reasonably require and, in any event, only for as long as Data Protection Legislation allows.
All third parties who have access to, and are associated with, the processing of personal data in accordance with this privacy policy are obliged to respect the confidentiality of our visitors’ personal data.
Unfortunately, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet; any transmission is at your own risk.
Policy amendments
We may update this website privacy policy from time-to-time at our sole discretion effective immediately upon the posting a new version on our Website. Changes posted will include the updated “Effective Date”.
Your GDPR rights
Under the GDPR, you have specific rights regarding your personal data:
· Right to Access: You can request access to your personal data and obtain a copy.
· Right to Rectification: You may request that we correct inaccurate or incomplete data.
· Right to Erasure: You can ask us to delete your personal data, subject to certain legal obligations.
· Right to Restrict Processing: You have the right to request limitations on our processing of your data.
· Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
· Right to Object: You can object to our processing of your data, particularly for direct marketing purposes.
· Right to Withdraw Consent: If you provided consent, you could withdraw it at any time without affecting the legality of prior processing.
The supply of appropriate evidence of your identity will be required when making such a request. For this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
We may withhold such personal information to the extent permitted by law.
Should you have any queries or complaints in relation to how we use your information, please contact us via the details set out below. Should you wish to take any complaints or queries further, you have the right to contact the Information Commissioner’s Office regarding such issues.
Third party websites
The Website contains links to other websites. These websites have their own privacy policies. We are not responsible for these websites or their privacy policies. Please check these policies before you submit any personal information via these websites.
Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@energynetworkservices.co.uk.
Effective Date : 11th November 2024
Introduction
Energy Network Services Ltd is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
This policy sets out how Energy Network Services Ltd (“we”, “our”, “POC”) will treat any personal information which we receive from you via www.energynetworkservices.co.uk (the/our “Website”).
For the purpose of the Data Protection Act 2018 or any replacement legislation including the EU General Data Protection Regulation (together the “Data Protection Legislation”), the data controller is the Energy Network Services Ltd, Poole Hill, Bournemouth, BH2 5QJ.
What information do we collect?
We may collect and process the following types of personal data:
· Identity Data: Name, job title, company name, and similar identifiers.
· Contact Data: Email address, phone number, and physical address.
· Technical Data: IP address, browser type, time zone, and device information.
· Usage Data: Information on how you use our website and services.
Using your personal information
We may use your Personal information collected by us or submitted to us via the Website to:
a. provide you with access to certain parts of the Website;
b. administer the Website;
c. facilitate marketing purposes where you have elected to receive information about our services [by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by email]
d. improve your browsing experience by personalising the Website;
e. enable your use of the services available on the Website;
f. provide third parties with statistical information about our users (this information will not be used to identify any individual user); and
g. deal with enquiries and complaints made by or about you relating to the Website.
If you change your mind about us using your data in the ways described in this policy, please let us know by contacting us using the details set out below and/or [changing your account settings]. You may also opt out of receiving marketing messages from us by following the instructions outlined in the relevant communication.
Sharing your personal data
Except as provided in the privacy policy, we will not provide your information to third parties.
We do not sell any data and we will not transfer your data outside the European Economic Area (EEA).
Your personal data collected via our website will not be shared with third parties except when required by law, regulation, or legal process.
Cookies and Tracking
Our website uses cookies to enhance user experience. You may adjust your browser settings to refuse cookies, though this may limit your ability to use certain features.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, damage, misuse or alteration of your personal information. We will only keep your information for as long as we reasonably require and, in any event, only for as long as Data Protection Legislation allows.
All third parties who have access to, and are associated with, the processing of personal data in accordance with this privacy policy are obliged to respect the confidentiality of our visitors’ personal data.
Unfortunately, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet; any transmission is at your own risk.
Policy amendments
We may update this website privacy policy from time-to-time at our sole discretion effective immediately upon the posting a new version on our Website. Changes posted will include the updated “Effective Date”.
Your GDPR rights
Under the GDPR, you have specific rights regarding your personal data:
· Right to Access: You can request access to your personal data and obtain a copy.
· Right to Rectification: You may request that we correct inaccurate or incomplete data.
· Right to Erasure: You can ask us to delete your personal data, subject to certain legal obligations.
· Right to Restrict Processing: You have the right to request limitations on our processing of your data.
· Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
· Right to Object: You can object to our processing of your data, particularly for direct marketing purposes.
· Right to Withdraw Consent: If you provided consent, you could withdraw it at any time without affecting the legality of prior processing.
The supply of appropriate evidence of your identity will be required when making such a request. For this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
We may withhold such personal information to the extent permitted by law.
Should you have any queries or complaints in relation to how we use your information, please contact us via the details set out below. Should you wish to take any complaints or queries further, you have the right to contact the Information Commissioner’s Office regarding such issues.
Third party websites
The Website contains links to other websites. These websites have their own privacy policies. We are not responsible for these websites or their privacy policies. Please check these policies before you submit any personal information via these websites.
Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@energynetworkservices.co.uk.
Effective Date : 11th November 2024
